Cancellation & Refund Policy

At Fantasy Cricket AU, we are dedicated to providing a seamless and enjoyable experience for all users. However, we understand that there may be occasions where you need to cancel your participation in a contest or request a refund. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds are managed.

Equal Opportunity

We believe that every player should have a fair chance to succeed in our fantasy Australian football contests. To ensure this:

  • All users have equal access to information such as player stats, match data, and scoring rules.
  • We do not provide any participant with insider information that could create an unfair advantage.
  • Our contests are designed to prioritize skill, strategy, and football knowledge over luck.

Anti-Cheating Measures

To maintain the integrity of our platform, we have strict anti-cheating policies:

  • Account Authenticity: Users may only have one account. Creating multiple accounts is strictly prohibited, and violators will face suspension or bans.
  • Collusion: Collaborating with others to manipulate contest outcomes, such as sharing teams or strategies, is forbidden and will result in disqualification.
  • Automated Tools: Using bots, scripts, or other automated tools for an unfair advantage is not allowed. We actively monitor activity and will take action against violators.

Contest Integrity

We are committed to ensuring fair play in all contests on Fantasy Cricket AU:

  • Transparent Scoring: Our scoring system is fully transparent, awarding points based on actual player performances in AFL matches. Rules are provided before each contest.
  • Randomization: For contest features requiring randomization (e.g., drafts), we use verifiable and trustworthy methods to ensure fairness.
  • Dispute Resolution: In case of disputes, we offer a clear and fair resolution process. Our support team is ready to investigate and address concerns.

User Responsibilities

As a participant in Fantasy Cricket AU’s contests, you are responsible for:

  • Honest Participation: Submit entries based on your own analysis and judgment. Any attempts to manipulate results unfairly will lead to action.
  • Compliance with Rules: Follow all rules set by Fantasy Cricket AU and respect administrator decisions to ensure fairness.
  • Reporting Violations: If you suspect unfair practices, report them to our support team. We take all reports seriously and investigate thoroughly.

Consequences of Violating the Policy

Violating this policy may result in:

  • Suspension or termination of your account.
  • Forfeiture of winnings and disqualification from contests.
  • Permanent bans from future contests on Fantasy Cricket AU.
  • Legal action in cases of severe or repeated violations.

Updates to the Policy

Fantasy Cricket AU reserves the right to modify or update this policy at any time. Changes will be posted here, and it is your responsibility to review the policy regularly. By continuing to participate, you accept any updated terms.

Contact Us

If you have any questions about this policy, please contact us at [email protected].